Home > We Can do > Data Recovery

Data Recovery Service for hard drive and all storage-DataExpert

DataExpert  - Professional Data Recovery Services.

When your backup fails!
 
Suddenly your screen blacks out, your computer does not work and important data is nowhere to be found: accounts, e-mail, databases, contracts, architectural drawings or thesis papers seemingly vanished. There may be no backup, but there is a solution!

Why choose us?

  • We are one’s of  industry leader in Data Recovery, Data Erasure, Computer Forensics, and Mobile Phone Recovery in Asia Pacific. 
  • Data Recovery Laboratory facilites (Federal standard 209E certified cl.100 clean-rooms) in Hong Kong and China
  • Proprietry Data Recovery tools
  • Serveral Service Options including 24/7 and on-site 
  • Experience Enginner and consultants
  • Warranty-safe services
  • internal security & audit standards. 100% confidentiality guaranteed. Your privacy and data confidentiality are guaranteed by Non-Disclosure Agreement.
  • Online case status lookup for 24/7 status of your case
  • Free of charge shipping and packaging*
  • We are data recovery training service provider in HK Government and US Government. Trusted by Law & Enforcement for Computer Crime Investigation.
  •                       * Free of charge shipping and packaging are HK and China region only.

    Proprierty Tools - Spectrum Analyzer

  • Hard Drive information can be recovered that has been erased using a single erasure pass on-track.
  • A spectrum analyzer can see -60dB Overwritten Singal but it can’t recover data.
  • The CMRR technique requires reading a data block many times, computer averaging the playback waveforms, then erasing the block and re-recording the overwritten data obtain its averaged playback waveform data.
  • Data Recovery techiques showed that Secure Erasure overwritten use data is beyond recovery by normal drive read channels.
  •  
    What types of storage media and operating systems can be handle?

    Storage media
  • Hard Drive, Micro Drive, RAID, SAN,etc
  • Magnetic Tape DLT, LTO
  • CD/DVD Optical Disc
  • SyQuest, MO, JAZ, ZIP, Floppy Diskettes
  • Digital Albums Frame, MP3 Player, PDAs,
  • Ceullar Phone, Mobile phone,
  • Macbook, iPhone, Powerbook, iMac, etc.
  • SSD hard drive, CF, SD Card, MS, USB Drives
  •  Operating Systems

  • DOS/ Windows 3.X
  • Windows 95/98/98SE/ME
  • Windows NT/2000/XP/Vista/2003 Server
  • Mac OS
  • Novell NetWare
  • Unix, Linux
  • OS/2
  • Any database systems
  • Data Recovery Service Options

    On-Site Data Recovery Services
  • To protect customers data/ information privacy, we provide various data recovery service to fullfill our customers need.
  • DataExpert own our prorprietary equipment and tools. We can provide diagonsis report with detail of  PCB, Head Stack, Disk platter, Firmware code problem on your Hard drives.
  • Laboratory Clean Room Service

  • Data Recovery Service work in safe and high secure our Cleanroom Laboratory. The laboratory is special for examing or open hard drive for disk platter and headstack repairing.
  • This service is only for hard drive R/W head stack problem or disk platter crash. This service is use for complex and sensitive case.
  • Customerization Solutions Service

  • Data Recovery Service designed for Law & Enforcement and Government.
  • Our Services is able under obervation by Law & Enforcement and customer special request.
  • Services Level
     
    We offers several service level to accommodate every situation, budget and urgent.

     Service Level
    Step1: Data Analysis
    Evaluation Report①
    deliver to customer
    Step2: Data Recovery
    Recovered Data after②
    Evaluation Report Confirmation
     Standard Service  1 - 3  working days  2 - 3 working days
     Priority Service  within 24 hours  with 24 - 36 hours
     On-Site Service  10 hours  within 24 hours

    ① Evaluation Report (Data Analysis Report) - We analyze your medium and provide a full detail report on findings with files/ directories list.

    ②Recoverd Data - Our Enginner will recover the data according to the Evaluation Report. If recovered data less than 10GB, we will burn into a DVD-R x 2 as free of charge. Over 10GB data, we backing it up onto the medium of your choice (HDD, DVD, USB drive, etc).

    How do our Data Recovery Service Work Flow - 3 Easy Step?

  • CALL US now at +852 3591 8821, or submit online case, we will assess your suitation and recommend a service options.
  • Drop-off or ship your hard drive to one of our data recovery labs, or call us for pickup service arrangment.
  • Our skilled Engineers provide a free quote with Data Analysis Report, and with your approval, we recover your data, backing it up onto the medium of your choice.
  •  

     

    HongKong:
    Tel: 852-3591 8821
    Fax: 852-3591 8817

    ShengZhen:
    Tel: +86-0755-3396 5916
    Fax: +86-0755-3396 5917

    24 hours Services Hotline:
    852-3591 8827 +86-15818681455
    e-mail: info@dataexpert.com.hk